CCI Awarded First Place In The Collection Accreditation Initiative (CAI) Category

The 2024 CSA Awards celebrated the outstanding work and commitment of staff and teams within its membership organisations. The awards enable employers to celebrate the commitment, versatility and innovation of individual staff members, teams/departments or even nominate themselves as a company.

Congratulations to our Collections team

CCI are proud to announce that they were awarded first place in the Collection Accreditation Initiative (CAI) award. This award is given to a company where staff have achieved the highest rates of distinction scores (over 90%) in the CAI exams over the past 12 months. CCI competed against other CSA member companies. The exams assess an individual’s knowledge on Regulatory Compliance, CSA Code of Practice, Vulnerability Awareness, Consumer Duty, and Industry Best Practice.

Carl Hackman, director of CCI, commented “this award is a recognition of the hard work and dedication of our collections teams. I would like to congratulate them and all others within the company who made it possible for us to win this award which is a reflection of how much we have invested in our workforce. Well done everybody.”

UKCCC Gala Dinner

The Gala Dinner & CSA Awards, featuring a three-course meal with special guest speaker former England captain and manager Kevin Keegan OBE with entertainment from the RPJ Band. Thank you to the UKCCC for organising the event.