Compliance

CCICM prides itself on being one of the most compliant collection agencies in the UK. All of our systems and procedures have been designed to completely adhere to the Financial Conduct Authority rules in relation to debt collection, our award winning consumer collections team is fully trained and we completely abide by the principles of Treating Customers Fairly (TCF).

However, being a truly compliant collection agency means changing the way the company works as a whole. By embracing the TCF philosophy we truly believe we can achieve greater results for our clients and their customers.

Focused On Compliance Throughout Our Processes

Financial Conduct Authority
Credit Services Association*
Call Recording
PCI Compliance

Training and monitoring
International Compliance
Treating Customers Fairly
Full Transparency

*Follow this link to view the Credit Services Association Code of Practice.

Start The Collections Process Today

"*" indicates required fields

Name*

First Last

Company Name*

Phone*

Email*

Enquiry*

CAPTCHA

Phone

This field is for validation purposes and should be left unchanged.

Alternative Ways To Contact Us

Refer A Debt To CCI
Whether you’re a new customer, or an existing customer, refer a debt direct to us today, to start the collections process
Talk Directly to Our Team
+44 (0) 1766 772288
Email Us