International Debt Collection FAQ’s
Which International Countries Can You Provide Collection Services For?
We have 90 offices worldwide that cover a total of 130 countries listed below. If you have debts in countries that are not listed below please let us have the case specifics and we may be able to provide an alternative solution. We have contacts, recovery agents, law firms, trace agents in almost every country.
How Long Does It Take To Recover An International Debt?
Our aim is to recover debt as quickly as possible, however, every case is different and it can take months and in extreme cases even years in order to secure a collection.
How much will it cost to recover an International Debt?
We operate on a no-win no-fee basis and charge a % of any money recovered. The percentage does depend on a number of factors such as the age, value, location of the debts. A quotation is provided after a short consultation with yourselves which is aimed at gaining a better understanding of the case specifics.
Can I add on collection charges to the debtor?
If it is a commercial debt, collection charges can generally be added.
If collection is unsuccessful, will I have to pay any costs?
No, we operate on a no-win, no-fee basis. If we fail to collect then there are no fees payable and you are entirely free to close the case with ourselves once we have exhausted our recovery process. Should you wish to proceed with litigation fees are payable and vary according to the debt amount and location of the debtor. Litigation quotes are given on a case-by-case basis at the end of the recovery process.
Can You Guarantee To Collect My Debt?
Unfortunately not. However, we are paid on a no-win, no-fee basis therefore we make every conceivable effort to collect wherever possible.
What Information Will You Need To Proceed?
Once we have completed our AML (Anti-money laundering) and Compliance checks on the creditor we can usually commence collection activity with just the basic information such as a copy invoice or agreement. However, the more information you can supply the great the prospects and speed of recovery. Common requirements are Copies of previous communications or emails, purchase orders, contact names, emails and numbers, the exact legal entity name, dates of birth and passport numbers if the debtor is an individual, bills of lading, proof of delivery. A case summary can also be very beneficial.
How do you collect?
The collection strategy will vary depending on a number of factors such as the location, value, and available contact information as well as local laws and customs. The majority of collections will be reviewed and actioned by a UK-based expert who will assess each case on its merits and if payment is not imminent the case is then transferred to an agent in the country of the debtor. For those countries where the collection is prohibited from the UK, the case will be transferred immediately to our local representatives.
Why choose CCICM over another collection agency?
CCICM is a multi-award-winning company with a global presence offering the highest compliance standards available worldwide. There are many collection agencies claiming to be able to collect an international debt. Some of whom are reputable, some are not, and most will only attempt recovery from one central location rather than using local recovery offices. There are no other agencies that have our experience or extensive agency network. All our partner offices are audited, vetted, meet the highest possible compliance standards, and most importantly who we personally know and trust. Whoever you eventually select, ensure they comply with all local laws and statutes. Failure to do so could invalidate your claim and possibly lead to prosecution.
